Privacy Policy

1. Information We Collect

We may collect the following information from you:

• Personal Information: Name, phone number, email address, and profile details.
• Location Information: Real-time GPS location to provide accurate pickups, drop-offs, and navigation during rides.
• Payment Information: Wallet, UPI, or other payment method details processed securely via third-party payment gateways.
• Device and Usage Data: Mobile device information, OS version, app version, and app usage patterns to improve performance and user experience.
• Ride Details: Trip routes, distance, fare, and other ride-related data.

2. How We Use Your Information

Your information is used to:

• Enable booking of bike, auto, or cab rides.
• Match customers with nearby drivers.
• Process payments securely.
• Provide customer support and resolve issues.
• Send important notifications about trips, payments, or app updates.
• Ensure safety, prevent fraud, and maintain platform integrity.
• Improve app performance and user experience.

3. Location Permission

Ozilla requires access to your real-time location to:

• Show nearby drivers.
• Ensure correct pickup and drop-off locations.
• Provide navigation during trips.

Note: We collect your location only while the app is in use.

4. Data Sharing

We respect your privacy and do not sell your personal data. We may share limited information only:

• With drivers for ride fulfillment.
• With payment processors for secure transactions.
• With service providers who assist in operating the platform.
• When legally required by law or government authorities.

5. Data Security

We implement strict security measures, including encryption and secure servers, to protect your data. Only authorized personnel have access to personal information.

Note: No method of data transmission or storage is 100% secure; absolute security cannot be guaranteed.

6. Your Responsibilities

Users are expected to:

• Provide accurate personal information.
• Use the app lawfully.
• Avoid misuse or attempts to hack the platform.

7. Children's Privacy

Ozilla is not intended for users under 13 years. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted in the app with the updated effective date. Continued use of the app after updates constitutes acceptance of the revised terms.